Services

CCTV maintenance, repair and annual contracts

A camera that is not recording is worse than no camera. We fix faults quickly and keep systems healthy with scheduled maintenance, including systems we did not install.

What is included

Everything handled, start to finish

A good fit for

  • Systems installed by other companies
  • Older analog systems
  • Multi branch businesses
  • Buildings and compounds
  • Homes with recurring faults
  • Sites needing regular checks
01

Fault diagnosis and repair

Offline cameras, no recording, blurry or flickering images, night vision failure and app connection problems.

02

Scheduled preventive visits

Lens and housing cleaning, connector checks, recorder health and storage checks on an agreed schedule.

03

Recording verification

We confirm that every camera is actually recording and that playback works for the full retention period.

04

Firmware and password hygiene

Updates applied and default passwords removed so your system is not an easy target.

05

Hard drive replacement

Failing drives identified early and replaced before you lose footage.

06

Visit reports

A short written report after each visit so you know what was checked and what needs attention.

How it works

Four steps, no surprises

  1. 01SurveyWe walk the property with you
  2. 02DesignA layout drawn for your property
  3. 03InstallNeat work, concealed cabling
  4. 04HandoverLive on your phone before we leave

Common questions

What does a CCTV annual maintenance contract include?

An AMC covers scheduled preventive visits, system health checks, recording verification and priority attendance for faults. The exact scope and number of visits are written into your contract.

Do you repair systems installed by another company?

Yes. We start with a health check of the existing cameras, cabling and recorder, then give you a clear list of what needs repair and what is fine.

Why do my cameras stop recording?

The most common causes are a failing hard drive, a full or misconfigured recorder, power supply faults and damaged connectors. A health check finds the cause quickly.

Ready to see what your cameras should be seeing?

Book a free site survey. We visit, mark the camera positions with you and send a fixed written quote.

  • Free survey, no obligation
  • Fixed written quote
  • Dubai, Sharjah and Ajman

Prefer to talk? +971 55 936 1778

Request a free site survey

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