Privacy policy
Last updated: 12 November 2026
Who we are
This website is operated by Smart Secure Vista Technical Services ("we", "us"). You can contact us at support@smartsecurevistatechnicalservices.ae or +971 55 936 1778.
Information we collect
When you contact us by phone, email, WhatsApp or the form on this website, we receive the details you choose to give us, such as your name, phone number, property type, location and message.
The enquiry form on this website does not store your details on our web server. It prepares a WhatsApp message on your own device, which you then choose to send to us.
How we use your information
We use your details only to respond to your enquiry, arrange site surveys, prepare quotes, deliver our services and provide after sales support.
We do not sell your personal information, and we do not share it with third parties for their marketing.
Cookies and analytics
This website does not set advertising cookies. If we add analytics or advertising tools in future, we will update this policy and, where required, ask for your consent first.
The website loads fonts from Google Fonts, and links to WhatsApp. Those services may process technical data such as your IP address under their own privacy policies.
CCTV footage
Footage recorded by systems we install belongs to you and stays on your equipment or your chosen cloud service. We only access a customer's system when asked to, for setup, support or maintenance.
How long we keep information
We keep enquiry and customer records for as long as needed to provide our services and to meet our legal and accounting obligations.
Your rights
You can ask us to show you, correct or delete the personal information we hold about you, subject to applicable UAE law. Contact us using the details above.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.